Shipping policy

Shipping Policy — Easy Hyzer OÜ

Last updated: October 2025

Thank you for shopping with Easy Hyzer OÜ. Below you will find information about our shipping process, delivery times, and costs.

1. Shipping Regions

We currently ship to:

  • Estonia
  • European Union countries

If you are located outside the EU and wish to place an order, please contact us at info@easyhyzer.eu.

2. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or Estonian public holidays are processed on the next working day.
  • Once shipped, you will receive an email notification with tracking details.

3. Shipping Methods and Delivery Times

Estonia

  • Omniva / Itella Smartpost / DPD Pickup Points: 1–3 business days
  • Courier delivery: 1–2 business days

European Union

  • Standard international shipping (Omniva / DPD / GLS): 4–10 business days

Delivery times may vary depending on the destination country and courier service.

4. Shipping Costs

  • Shipping costs are automatically calculated at checkout based on your location and selected delivery method.
  • Free shipping on orders over €60 within Estonia and the EU.
  • For smaller orders, the delivery cost will be displayed at checkout.

5. Tracking

All shipped orders include a tracking number. It will be sent to you by email once the order leaves our warehouse. You can track your parcel through the courier’s website.

6. Customs and Duties

Orders shipped within the European Union are not subject to customs fees or import taxes.

If you order from outside the EU, local customs or import duties may apply. These costs are the customer’s responsibility.

7. Lost or Damaged Packages

We carefully pack every order to ensure safe delivery. If your order arrives damaged or is lost in transit, contact us within 7 days of delivery at info@easyhyzer.eu. We will coordinate with the courier to resolve the issue as quickly as possible.

8. Address Accuracy

Please ensure that your shipping address is complete and correct before placing your order. Easy Hyzer OÜ is not responsible for delays or lost packages resulting from incorrect or incomplete address information.

9. Contact

If you have any questions regarding shipping or delivery, you can reach us at:

Email: info@easyhyzer.eu
Website: www.easyhyzer.eu